Disclaimer: Some of the below links are affiliate links, so we may receive compensation at no additional cost to you. Despite this, we will only ever recommend services we have used extensively, continue to use, and trust ourselves!
An Introduction to WPX Hosting
We’ve experimented with a fair amount of hosting providers over the last 5 years of business, and have come to the conclusion that there’s only one option if you’re a smaller website looking for managed hosting: WPX.
We started using WPX in 2020, and have been incredibly impressed with their service – so much so that we’ve used WPX for a variety of client projects to great success.
We’re not alone in our admiration – their Trustpilot reviews are almost impossibly good, with 96% positive feedback at the time of writing. This seemed, to us, too good to be true, so we went digging and unearthed an incredibly extensive study that set out to determine the reliability of these reviews…
Spoiler alert, they found that the reviews are good because WPX knows exactly who they’re catering to and provides exactly what their customers need.
We love WPX and would recommend them for a variety of clients and smaller projects, but there are certainly instances where we would opt for another hosting solution – we think WPX works best for smaller websites that don’t have extensive databases and for those that want a simple, easy to use managed hosting solution.
If you’re unsure if WPX is right for you, get in touch and we’d be more than happy to chat about your web and hosting needs.
How much is WPX Hosting?
WPX offers three separately priced packages – Business, Professional and Elite.
You can pay annually or monthly, with 2 months free hosting offered for annual payment options as well as a reduced monthly fee. Here are the two options:
As you can see, WPX is one of the more affordable hosting providers when compared to their competitors in the managed hosting space, especially when you take into consideration the factors that make WPX such a great company to work with.
Regardless of what package you choose, WPX offers a whole load of free features including DDoS protection, unlimited SSL certificates, automatic backups and more.
What Makes WPX Hosting So Good?
Whilst there are plenty of reasons we choose to use WPX, we thought we’d break down 5 points that set it apart from the rest for its price point – but first, let’s look at their pricing.
#1 – WPX Offers A “Fixed For You Guarantee”.
One of the most appealing features that WPX offers is their “Fixed For You Guarantee” (FFY Guarantee). This is a fantastic example of great customer service and is something we feel they absolutely excel at.
The FFY Guarantee is WPX’s promise to help get an offline website back to being live as fast as possible with as little disruption as possible.
So, if something breaks on your site or your site experiences downtime for any reason, all you have to do is message their live-chat support and they’ll immediately get to work figuring out a solution and implementing this for you.
Our experience with other managed hosting companies is that they may help figure out the cause of the problem, but then expect you to trawl through annoying articles and then try and sort the fix out yourself.
WPX responds within 30-40 seconds, on average, and has resolved every single problem we’ve had on our packages within a few minutes of investigation.
Oh, and all of this is free!
Obviously, there are some limitations here. WPX can’t recode or fix problems on 3rd party apps or plugins and can’t help you if you’ve got internet issues at your end, nor can they help with fixes to visual elements on your site.
Their priority is getting your site back up and running, not making your actual website better (however, that’s something we can help with!).
#2 – WPX Is Fast.
Speed matters when it comes to hosting, and a slow hosting provider can have a tremendously negative impact on your website’s performance. This can then lead to issues with SEO and UX and waste a lot of the hard work you’ve put into your website.
It’s safe to say that when we were looking for a managed hosting provider for our clients, speed was at the top of our list of requirements.
It’s a good job then that there are plenty of independent, and we mean actually independent, reviewers have come to the conclusion that WPX is fast.
These include industry leading reviewers such as Kevin Ohashi (of ReviewSignal and WpHostingBenchmarks) and Matthew Woodward – two of the most respected industry names.
These tests pitted WPX against competitive big hitters, with the results speaking for themselves.
When Matthew Woodward conducted his tests, WPX was fastest to load image heavy sites & plugin heavy sites and performed fantastically when undergoing stress tests.
WPX also came out on top with Kevin Ohasi’s test results – achieving “Top Tier” rewards across all price categories, from >$25 all the way through to $51-100 per month tiers.
What more could you want? For our clients that have migrated from slower rivals, the difference in their site performance is undeniable.
#3 – WPX’s Customer Support Is Phenomenal
As we’ve mentioned, hosting providers need to offer good enough speed and technical performance to enable you to get the most out of your website, but for us these technical elements are just the start of the story.
We would rather go with a hosting provider that is slightly slower than a competitor if the hosting provider in question offered faultless customer service.
Luckily for us, we’ve found WPX – so we don’t need to choose between performance & support.
We think WPX’s 24/7 dedicated live chat and support functions are the best we’ve ever experienced, and our clients have absolutely loved how responsive and professional the service is every step of the way.
We’ve already mentioned the “Fixed for You Guarantee”, but that’s just the tip of the iceberg – their live chat support is immediately available on the site whether you’re a customer or not, so you can chat to a real operator about any technical requirements, questions or concerns prior to signing up for a package.
They’ll then help you with any migrations (more on this later) or issues that need resolving.
But, the thing that really makes them stand out for us is the fact they’re proactive.
They’re actually looking for ways to give you a better user experience all of the time. Just yesterday, we logged onto WPX and saw that they had automatically given ALL customers 50% more disk space and 100% more bandwidth across every hosting plan.
#4 – WPX Removes Malware & Provides Automatic BackUps for Free
Much of what makes WPX a great managed hosting provider is their ability to give you peace of mind through their offering – and these two points do just that.
Knowing that WPX will clean your site for free if you somehow get infected with malicious code/malware is a massive bonus, and as long as you abide by their terms of service (which essentially say you shouldn’t give your password out like candy, avoid cracked plugins and themes and keep all plugins etc up to date) you can rest assured that you’re covered in case of malware attacks.
In addition, WPX’s servers are fully secured so even if you were to be infected with malware, the functionality of the main server is maintained!
For even further reassurance, your website is automatically backed up every single day onto a separate server, which is then stored for 28 days. This means if you manage to break your site or need to restore a previous version of your site for whatever reason, WPX have you covered!
#5 – Free Website Migrations
This service is an absolute belter, and our clients love how easy it is to move from their previous hosting provider to WPX.
If you’re using an existing hosting provider and find that you’d like to make the move over to WPX we’ve got some good news to share with you – they’ll handle it!
If you’d like WPX to manage the migration for you, all you need to do is hop onto their website and open a live chat with their support team. They’ll ask you to give some details about your current website hosting, purchase the right package on WPX itself, and then you’re good to go – they’ll handle the rest of the process for free.
WPX migrations typically take up to 24 hours – so after a day, give or take a few hours, they’ll have your site ready to go on the platform!
What Next?
If you’re looking to move hosting provider to WPX or you’re in need of a great managed Wordpress hosting provider for a new web project, click here to be taken to their website.
Alternatively, get in touch with us to discuss how we can help you with your website and hosting needs!
Recent Posts
